answers to questions

How can I pay for my order?

We accept payment on our website via Pay Pal secure transaction system. At the time of making the order, you need to fill out the required data and pay for your order.

Terms and delivery

We charge $9 for shipping to all directions except very remote areas that have problems with delivery.

The time of delivery mostly depends on your location and the work of postal service in your country. The average delivery time takes 7-14 days.

Returns & Refunds

We’ll return and refund the goods without any problems on the basis of the international law.

Shipping details

All your orders are packed according to high standards, but unfortunately, there may be cases of careless delivery service work. Therefore, we kindly recommend you to check the package/box condition at the time of receiving the order. If you find out any damages on your package, you need to refuse from receiving it and contact us as soon as possible, in order for us to make some clarifications and send your order again.

For operational work, order can be sent from partner country:
Italy
Czech Republic
Russia

What if I noted the wrong address?

We kindly request you to check all the fields including your address and contact details, at the time of making the order. If your address was noted incorrectly, please contact us immediately, no later than 24 hours after placing the order.

Track order

We’ll send you the tracking code to your personal account after shipping the order. This will give you an opportunity to track the location of your order any time.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.